SHIPPING POLICY
Effective Date: June 2, 2026
Thank you for shopping with Luxe Remarkable, LLC. This Shipping Policy explains our processing, production, and shipping timelines for all orders placed through our website.
By placing an order, you acknowledge and agree to the terms outlined below.
DEFINITIONS
Business Days
"Business Days" are Monday through Friday, excluding federal holidays, state holidays, and any other observed business closures.
Weekends
"Weekends" refer to Saturdays and Sundays and are not considered Business Days.
Ready-to-Ship Items
"Ready-to-Ship Items" are products that have already been produced, are in stock, and are available for immediate processing and shipment.
Custom Items
"Custom Items" are products that are personalized, made-to-order, customized, printed, assembled, or otherwise created specifically for a customer after an order has been placed.
Pre-Order Items
"Pre-Order Items" are products offered for sale before they are produced, stocked, or available for immediate shipment. Pre-order items require additional production, sourcing, or fulfillment time before shipping.
Order Date
The day an order is submitted is not counted as a Business Day for processing or shipping purposes. Processing begins on the next Business Day following order placement.SHIPPING TIMEFRAMES
Ready-to-Ship Items
Ready-to-Ship Items typically ship within three (3) to five (5) Business Days after the order is placed and payment has been successfully processed.
Custom Items
Custom Items typically ship within fourteen (14) to twenty-one (21) Business Days after:
• Payment has been received in full; and
• Any required proofs, mockups, or design approvals have been completed.
Pre-Order Items
Pre-Order Items typically ship within twenty-one (21) to thirty (30) Business Days after the order is placed and payment has been successfully processed.
ORDERS CONTAINING MULTIPLE ITEM TYPES
If an order contains Ready-to-Ship Items, Custom Items, and/or Pre-Order Items, Luxe Remarkable, LLC reserves the right to ship all items together once the item with the longest processing timeframe is ready.
Separate shipments may be made at our discretion.
SHIPPING CARRIER TIME
The shipping timeframes listed above refer to processing and production time only and do not include carrier transit times.
Once an order has shipped, delivery times are determined by the shipping carrier and destination.
SHIPPING DELAYS
While we strive to meet all estimated shipping timelines, delays may occur due to:
• High order volume
• Supplier delays
• Inventory shortages
• Weather conditions
• Carrier delays
• Natural disasters
• Holidays
• Customs processing
• Circumstances beyond our control
Shipping estimates are not guaranteed delivery dates.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
Luxe Remarkable, LLC is not responsible for orders delayed, lost, returned, or misdelivered due to incorrect or incomplete shipping information provided by the customer.
Additional shipping fees may apply if a package must be reshipped.
LOST, STOLEN, OR DELIVERED PACKAGES
Once a package has been transferred to the shipping carrier, ownership and risk of loss transfer to the customer.
Luxe Remarkable, LLC is not responsible for lost, stolen, delayed, or misdelivered packages once tracking indicates that the package has been accepted by the carrier.
Customers should contact the shipping carrier directly regarding delivery issues.
ADDRESS CHANGES
Address changes must be requested before an order ships.
Once an order has been shipped, Luxe Remarkable, LLC cannot guarantee that shipping information can be modified.
LOCAL PICKUP ORDERS
Luxe Remarkable, LLC may offer local pickup for eligible orders. Customers requesting local pickup must notify Luxe Remarkable, LLC before or at the time the order is placed.
If a customer places an order and does not communicate that the order will be picked up, the order may be processed as a shipping order and applicable shipping charges may be added.
Luxe Remarkable, LLC reserves the right to cancel any order submitted without proper pickup notification if shipping arrangements cannot be accommodated or if the order information is incomplete.
Local pickup appointments must be scheduled and confirmed by Luxe Remarkable, LLC. Customers will be notified when their order is ready for pickup and provided with pickup instructions.
Valid identification may be required at the time of pickup. Orders will only be released to the individual listed on the order unless prior arrangements have been approved by Luxe Remarkable, LLC.
Failure to pick up an order within a reasonable timeframe after notification may result in storage delays, rescheduling requirements, or order forfeiture where permitted by applicable law.
ORDER STATUS
Customers may contact us regarding order status by emailing:
luxeremarkable@gmail.com
Please allow sufficient time for processing based on the applicable shipping timeframe before requesting an update.
CONTACT INFORMATION
Luxe Remarkable, LLC
5475 NW St James Dr, Unit #416
Port St. Lucie, FL 34983
Email: luxeremarkable@gmail.com
By placing an order with Luxe Remarkable, LLC, you acknowledge that you have read, understood, and agreed to this Shipping Policy.